Job No: Conc2610
Location: Nundah


Our Concierge will be vibrant, innovative and professional.  Based in our beautiful Alondra Apartments, you will be pivotal in ensuring that all residents and visitors receive a superior service.  Alondra is not just a retirement living complex, these award winning apartments are designed with every luxury in mind.  To realise this style of living we need a Concierge who can make our dream come true and develop this role to its fullest.

You will have a natural affiliation with helping people, be professional in every aspect of your work.  Have a strong desire to work with Older people and make a difference in the quality of their lives.

About the role:

This is a 5 days per fortnight role, with 3 days one week and 2 days the next.  We offer an excellent salary which is a pro-rata of the full time wage  for hours worked, you will be eligible for Salary packaging as well as receive organisational benefits. 


In addition you will:

  • Provide a high level of service responding to requests for support or assistance with social, health and well being
  • In consultation with residents build a vibrant and connected social calendar 
  • Ensure all facility common areas and gardens are well maintained 
  • Assist with new residents arrival, liaising with service suppliers and external stakeholders
  • Provide friendly customer service to residents and guests
  • Facilitate assisting residents to access a range of lifestyle and home care services, such as shops, medical appointments, theatre.
  • Work inclusively with Sales and Barista staff

Now lets talk about you:

To be successful in this role you will be focused on delivering the highest level of customer service.  Your friendly and outgoing personality will create a positive experience for all residents and visitors.   

You will have:

  • Previous experience in a Hotel Services/Concierge position (highly regarded)
  • Excellent customer service experience
  • Demonstrated stakeholder management and relationship building skills
  • Possess the ability to work independently 
  • Excellent time management skills
  • Possess a current open Drivers Licence
  • Above average computer skills


To view a copy of the position description please click here.


To apply for this role, attach your resume and answer the below questions.




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